Monday, December 5, 2011
It Takes Two to give good Service!
I had a great night on Saturday serving and this was not because I was busy. It was not because I got 50% tips. It wasnt because I made $500 dollars. It wasnt because I was out of work by 12am and had enough time to go party with my friends. It was because I had great guests sitting in my section the entire night. People that were passionate about food and had a real understanding of service. People that allowed me to take charge of their experience and make decisions, what I thought was the best for their experience. This is what service is about and you need the guest to partake in this so that you are able to deliver an experience they would remember. These people left having a great night and praising me for the experience that they recieve and I look at each of them and said, "You need good guests to give good service."
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